Last Updated: [05-07-2023]

This Privacy Policy governs the manner in which Halcyon Pain Management Clinic (“Halcyon,” “we,” “us,” or “our”) collects, uses, maintains, and discloses personal information collected from users (referred to as “you” or “your”) of our website, services, and related applications (collectively, the “Services”). We are committed to protecting your privacy and handling your personal information with utmost care and confidentiality. By accessing and using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, contact details (including address, email address, and phone number), date of birth, medical history, and insurance information when you voluntarily provide it to us during the registration, appointment booking, or consultation process.
  2. Non-Personal Information: We may automatically collect non-personal information, including but not limited to your IP address, browser type, operating system, and referring website URLs, for analytical purposes to improve our Services and enhance your user experience.

How We Use Your Information

  1. Provision of Services: We use the personal information you provide to schedule appointments, facilitate consultations, diagnose and treat your pain condition, and provide you with personalized care. This includes communicating with you regarding your appointments, treatment plans, and related healthcare services.
  2. Internal Record-Keeping: We may use your information for internal record-keeping purposes, maintaining patient medical records, billing, and claims processing.
  3. Communication: We may use your contact information to send you important updates, notifications, newsletters, promotional materials, or other information related to our Services. You can opt-out of receiving such communications by following the unsubscribe instructions provided in the communication or by contacting us directly.
  4. Legal Compliance: We may disclose your personal information as required by law, regulation, or legal process. We may also share information to protect our rights, property, or safety, or that of others.

Data Security
We implement appropriate data security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard physical, technical, and administrative safeguards to secure your data. However, please be aware that no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Disclosures
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers and business partners who assist us in delivering our Services, subject to appropriate confidentiality and data protection agreements.

Your Rights and Choices

  1. Access and Correction: You have the right to access and update your personal information. If you believe that any information we hold about you is inaccurate or incomplete, please contact us to make the necessary changes.
  2. Data Retention: We retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  3. Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can exercise this right by following the unsubscribe instructions provided in our communications or by contacting us directly.

Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The updated Privacy Policy will be posted on our website, and the revised date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Halcyon Pain Management Clinic
3rd Floor, KKR Commercial Complex

Kukatpally Y Junction, Moosapet Road
Hyderabad, Telangana – 500 072

Phone: +91 77 88 091 092

We will make every effort to address your inquiries and resolve any concerns in a timely and appropriate manner.

Note: This privacy policy template is provided for informational purposes only and may not cover all aspects of a specific privacy policy. It is important to consult legal and privacy professionals when creating a comprehensive privacy policy for your organization.